Front-End Team Lead — Member Experience

Sam's East, Inc.; Kansas City (MO); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Education benefits

Job summary

Walmart, including Sam's Club, is hiring for a Front-End Associate to support the supervision of associates, assist members, and process transactions. You will help with service goals, training, and adherence to policies while promoting memberships and benefits.

The role involves handling cash registers, assisting with self-checkout, stocking, and ensuring a clean, organized store environment. Must be 18+ with retail and customer service experience.

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise associates and assign duties to ensure member satisfaction and issue resolution
• Promote membership by informing on types, benefits, and renewals
• Process memberships, upgrades, and credit accounts; handle transactions
• Maintain area, merchandise, and cleanliness; handle returns and claims

Skills

Retail experience

Customer service

Tools

Cash register

Job description

Walmart, including Sam's Club, is hiring for a Front-End Associate to support the supervision of associates, assist members, and process transactions. You will help with service goals, training, and adherence to policies while promoting memberships and benefits.

The role involves handling cash registers, assisting with self-checkout, stocking, and ensuring a clean, organized store environment. Must be 18+ with retail and customer service experience.