Member Experience Team Lead

Sam's East, Inc.; Jefferson City (MO); On-site; USD 29,000 - 40,000; Full time

Job summary

Walmart in Jefferson City, MO is seeking a Front-End Supervisor to assist management with supervising associates, assigning duties, training, and ensuring member service aligns with company guidelines. You will support scheduling, recruiting, coaching, and maintaining store standards.

Responsibilities include guiding member interactions, processing memberships and credit accounts, handling transactions at registers or self-checkout, overseeing returns, and maintaining merchandise presentation

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates and assign duties
• Provide direction and feedback to associates and ensure member service standards
• Handle claims, returns, and merchandise organization
• Process memberships, upgrades, and credit accounts and support sales events

Skills

Retail experience

Front-end equipment

Customer service

Team supervision

Job description

Walmart in Jefferson City, MO is seeking a Front-End Supervisor to assist management with supervising associates, assigning duties, training, and ensuring member service aligns with company guidelines. You will support scheduling, recruiting, coaching, and maintaining store standards.

Responsibilities include guiding member interactions, processing memberships and credit accounts, handling transactions at registers or self-checkout, overseeing returns, and maintaining merchandise presentation