Member Experience & Front-End Specialist

Sam's East, Inc.; Cape Coral (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Walmart in Cape Coral, FL is seeking a Member Frontline Services associate to deliver outstanding service at the front end of the store. You will assist members, process purchases, and maintain the checkout area.

You will promote Walmart products, guide members on using self-service tech, handle payments, returns, refunds, and exchanges per policy, and help maintain a safe, organized shopping environment.

Qualifications

• Retail experience is required or preferred.
• Ability to operate front-end equipment (cash register).
• Experience with mobile retail apps is a plus.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.

Skills

Retail experience

Front end equipment operation

Mobile retail applications

Job description

Walmart in Cape Coral, FL is seeking a Member Frontline Services associate to deliver outstanding service at the front end of the store. You will assist members, process purchases, and maintain the checkout area.

You will promote Walmart products, guide members on using self-service tech, handle payments, returns, refunds, and exchanges per policy, and help maintain a safe, organized shopping environment.