Front-End Team Lead: Member Services

Sam's East, Inc.; Latham (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education program

Job summary

Walmart in Latham, NY is seeking a front-end Associate to assist management with supervising associates, directing duties, and delivering excellent member service. You will process memberships and purchases, handle returns, and help maintain a clean, organized club floor.

The role emphasizes upholding company policies and the Open DoorPolicy while engaging with customers at registers and self-checkout. Responsibilities include supporting sales events, protecting store assets, and contributing to

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates, assign duties and provide feedback
• Provide member service by identifying member needs and guiding purchases, including self-checkout and pickup orders
• Process memberships, upgrades and credit accounts, and participate in recruiting and scheduling
• Maintain store cleanliness and organize merchandise, handle returns, and ensure accurate cash handling and reporting

Skills

Retail experience

Customer service

18 years old+

Job description

Walmart in Latham, NY is seeking a front-end Associate to assist management with supervising associates, directing duties, and delivering excellent member service. You will process memberships and purchases, handle returns, and help maintain a clean, organized club floor.

The role emphasizes upholding company policies and the Open DoorPolicy while engaging with customers at registers and self-checkout. Responsibilities include supporting sales events, protecting store assets, and contributing to