Member Experience Team Lead

Walmart; Waco (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Walmart Sam's Club in Waco, TX is hiring for a role that supports management in supervising associates, delivering member service, and driving membership goals. You will participate in recruiting, scheduling, coaching, and evaluating staff while promoting Walmart's products and services to members.

The position emphasizes handling memberships, guiding purchases, and using self-checkout or registers. It offers benefits like health coverage, 401(k), PTO, and education programs.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervising associates in assigned area
• Communicate goals and feedback and train associates on processes
• Provide member service guidance and assist with purchases and memberships
• Process memberships, upgrades, and credit accounts and promote benefits
• Maintain store cleanliness, merchandise organization, and shopping area flow
• Handle cash register operations, returns, and transactions according to policy

Skills

Customer service

Cashier operations

Age 18+

Job description

Walmart Sam's Club in Waco, TX is hiring for a role that supports management in supervising associates, delivering member service, and driving membership goals. You will participate in recruiting, scheduling, coaching, and evaluating staff while promoting Walmart's products and services to members.

The position emphasizes handling memberships, guiding purchases, and using self-checkout or registers. It offers benefits like health coverage, 401(k), PTO, and education programs.