Member Experience Team Lead

Walmart; Savannah (GA); On-site; USD 2,893,000 - 3,995,000; Full time

Benefits offered by this job

Health benefits

Financial benefits (401(k) and life保险)

Paid time off benefits

Other benefits (disability, discounts,

Education benefits through Live Better

Job summary

Walmart in Savannah, GA is hiring for a front-line supervisory role within Sam's Club. This position involves assisting management with supervising associates, guiding member service, and promoting membership while ensuring store standards and procedures are followed.

The role includes processing memberships and credit accounts, handling transactions, and maintaining area organization, safety, and cleanliness to meet company policies and customer expectations.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervising associates and directing daily tasks
• Promote membership types, programs, and benefits to members and prospects
• Provide member service by assisting purchases, locating merchandise, and guiding self-checkout
• Handle claims, returns, and oversee area organization and cleanliness
• Maintain accurate cash handling and accounting records per procedures

Skills

Customer service

Retail experience

Front-end equipment operation

Tools

Cash register

Job description

Walmart in Savannah, GA is hiring for a front-line supervisory role within Sam's Club. This position involves assisting management with supervising associates, guiding member service, and promoting membership while ensuring store standards and procedures are followed.

The role includes processing memberships and credit accounts, handling transactions, and maintaining area organization, safety, and cleanliness to meet company policies and customer expectations.