Member Experience Team Lead

Walmart Inc.; Oxford (AL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education benefits

Job summary

Sam's Club in Oxford, AL is hiring a Full-time Front-End Associate to support store operations and member service. This role involves supervising associates, processing memberships and credit accounts, handling transactions at registers or self-checkout, and helping members locate merchandise and use self-service technology.

The position emphasizes customer service, teamwork, compliance with company policies, and participation in recruiting, scheduling, coaching, and evaluating staff.

Qualifications

• 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervise associates in assigned area, assign duties, provide direction and feedback
• Assist members with purchases, locate merchandise, and support self-service technology
• Process memberships, upgrades, and credit accounts; promote member services
• Assist with scheduling, coaching, and evaluating associates; ensure policy compliance

Skills

Customer service

Front-end equipment operation

Communication

Tools

Cash register

Self-checkout

Job description

Sam's Club in Oxford, AL is hiring a Full-time Front-End Associate to support store operations and member service. This role involves supervising associates, processing memberships and credit accounts, handling transactions at registers or self-checkout, and helping members locate merchandise and use self-service technology.

The position emphasizes customer service, teamwork, compliance with company policies, and participation in recruiting, scheduling, coaching, and evaluating staff.