Member Experience Team Lead

COMFORT SYSTEMS; Holland (MI); On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Life insurance

Paid time off

Education benefits Live Better U

Job summary

Sam's Club in Holland, MI is seeking a front-line supervisor to assist with the day-to-day supervision of associates and ensure excellent member service. You will assign duties, coach staff, and help resolve member questions at the front end.

Responsibilities include processing memberships, upgrades, and credit accounts, promoting store programs, and maintaining accurate records while adhering to policies. The role is on-site in Holland, MI with opportunities to participate in sales events and

Qualifications

• 6 months retail experience including operating front-end equipment (cash register) and 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and assign duties.
• Provide member service by processing memberships, upgrades and credit accounts.
• Maintain store operations including merchandising, returns, and cash handling.

Skills

Front-end ops

Customer service

Job description

Sam's Club in Holland, MI is seeking a front-line supervisor to assist with the day-to-day supervision of associates and ensure excellent member service. You will assign duties, coach staff, and help resolve member questions at the front end.

Responsibilities include processing memberships, upgrades, and credit accounts, promoting store programs, and maintaining accurate records while adhering to policies. The role is on-site in Holland, MI with opportunities to participate in sales events and