Member Experience Team Lead

Socket.dev; Hagerstown (MD); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Live Better U education benefit

Job summary

Walmart Sam's Club is seeking a Front-End Supervisor in the Hagerstown, MD area. You will supervise associates, assign duties, coach on member service, and support transactions at registers or self-checkout.

The role emphasizes customer service, process compliance, and maintaining a clean, efficient shopping environment. The position offers health benefits, a 401(k) plan with stock purchase options, paid time off, and other company perks.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older

Responsibilities

• Supervise associates in assigned area and assign duties.
• Provide direction and guidance to associates on member service approaches.
• Assist members with transactions and self-checkout, and ensure club pick-up orders are filled.
• Maintain cleanliness and organization of the sales floor and parking area.

Skills

Retail experience

Customer service

Cash handling

Front-end equipment

Tools

Cash register

Job description

Walmart Sam's Club is seeking a Front-End Supervisor in the Hagerstown, MD area. You will supervise associates, assign duties, coach on member service, and support transactions at registers or self-checkout.

The role emphasizes customer service, process compliance, and maintaining a clean, efficient shopping environment. The position offers health benefits, a 401(k) plan with stock purchase options, paid time off, and other company perks.