Member Experience Team Lead

Sam's Club; Dublin (OH); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Company discounts

Education benefit Live Better U

Job summary

Sam's Club in Dublin, OH is seeking a front-end oriented role to supervise associates, guide member interactions and support management in daily operations. You will aid in service delivery, transactions, and ensuring adherence to store policies while promoting memberships and sales initiatives.

The position offers competitive pay and a benefits package including health coverage, a 401(k), PTO and opportunities for growth within Sam's Club's values-driven retail team.

Qualifications

• 6 months retail experience including operating front-end equipment AND 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assists management with supervising associates in assigned area by assigning duties and giving direction and feedback.
• Communicates and supports membership by providing information on membership types, programs and benefits to members and prospects.
• Processing memberships, upgrades and credit accounts and promoting member renewals.

Job description

Sam's Club in Dublin, OH is seeking a front-end oriented role to supervise associates, guide member interactions and support management in daily operations. You will aid in service delivery, transactions, and ensuring adherence to store policies while promoting memberships and sales initiatives.

The position offers competitive pay and a benefits package including health coverage, a 401(k), PTO and opportunities for growth within Sam's Club's values-driven retail team.