Front-End Member Services Team Lead

Sam's Club; Sandusky (OH); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Sandusky, OH is seeking an associate to assist management in supervising a team and delivering exceptional member service. You will communicate goals, train staff, and guide customer interactions to resolve issues per company policy.

You will help members with purchases, use of self-checkout, and accessing member benefits while promoting membership programs and services. This role emphasizes teamwork and efficient operations in a busy club environment.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervise associates in assigned area by assigning duties and guiding performance.
• Assist members with purchasing decisions and provide member service.
• Process memberships, upgrades and credit accounts and promote memberships.

Skills

Retail experience

Customer service

Front-end equipment

Cash register

Tools

Cash register

Job description

Sam's Club in Sandusky, OH is seeking an associate to assist management in supervising a team and delivering exceptional member service. You will communicate goals, train staff, and guide customer interactions to resolve issues per company policy.

You will help members with purchases, use of self-checkout, and accessing member benefits while promoting membership programs and services. This role emphasizes teamwork and efficient operations in a busy club environment.