Member Experience Team Lead

Walmart; Aurora (CO); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Tuition and Live Better U benefits

Job summary

Walmart's Sam's Club in Aurora, CO is seeking a full-time associate to support supervision of staff, assign duties, and coach for excellent member service. You will help process memberships, upgrades, and credit accounts while guiding members on products and services.

The role also covers operating registers or self-checkout and maintaining store organization. Responsibilities include handling returns, supporting marketing events, and ensuring a clean, welcoming club environment.

Qualifications

• 6 months retail experience including front-end equipment operation.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and assigning duties.
• Provide member information and assist with purchases and self-checkout guidance.
• Process memberships, upgrades and credit accounts and promote services.
• Handle complaints and resolve issues per company guidelines.

Skills

Retail experience

Customer service

Job description

Walmart's Sam's Club in Aurora, CO is seeking a full-time associate to support supervision of staff, assign duties, and coach for excellent member service. You will help process memberships, upgrades, and credit accounts while guiding members on products and services.

The role also covers operating registers or self-checkout and maintaining store organization. Responsibilities include handling returns, supporting marketing events, and ensuring a clean, welcoming club environment.