Member Experience Team Lead

Walmart; Ankeny (IA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Life insurance

PTO and family leave

Job summary

Walmart in Ankeny, IA is seeking a front-end associate to supervise and guide associates, promote membership and services, and assist members with purchases and self-checkout. You will handle transactions, process memberships and credits, and support shift operations in a fast-paced retail environment.

The role emphasizes delivering excellent member service, training staff, and maintaining store standards. Eligible candidates gain access to comprehensive benefits, eligibility-based bonuses, and

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service
• Must be 18 years of age or older

Responsibilities

• Supervise associates in assigned area and assign duties to ensure member/service standards
• Assist members with purchasing decisions and guidance on self-service options
• Process memberships, upgrades and credit accounts, and promote benefits
• Handle claims, returns, and maintain merchandise availability and cleanliness
• Prepare deposits, cash handling, and maintain accounting records and reports

Skills

Customer service

Cash handling

Retail experience

Front-end equipment

Tools

POS systems

Job description

Walmart in Ankeny, IA is seeking a front-end associate to supervise and guide associates, promote membership and services, and assist members with purchases and self-checkout. You will handle transactions, process memberships and credits, and support shift operations in a fast-paced retail environment.

The role emphasizes delivering excellent member service, training staff, and maintaining store standards. Eligible candidates gain access to comprehensive benefits, eligibility-based bonuses, and