Member Experience & Service Specialist

Walmart Inc.; Ankeny (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) stock purchase

Paid time off

Company discounts

Job summary

Walmart Inc. in Ankeny, IA is seeking a Member Frontline Services associate to provide member service, operate checkout areas, and help with purchases and self-service tools. You will resolve issues, assist with returns and exchanges, and help maintain a safe, organized store environment.

The role emphasizes training others on processes and new technology, while upholding safety and integrity standards. Competitive hourly wages apply with comprehensive benefits and employee discounts.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service and resolves member issues
• Promotes Sam's Club products and services
• Operates front-end systems and processes purchases
• Maintains a safe and organized checkout area and merchandise zones
• Assists with payments, returns, refunds, and exchanges according to policy
• Trains and supports associates on processes and technology

Skills

Retail experience

Mobile apps

Job description

Walmart Inc. in Ankeny, IA is seeking a Member Frontline Services associate to provide member service, operate checkout areas, and help with purchases and self-service tools. You will resolve issues, assist with returns and exchanges, and help maintain a safe, organized store environment.

The role emphasizes training others on processes and new technology, while upholding safety and integrity standards. Competitive hourly wages apply with comprehensive benefits and employee discounts.