Member Concierge & Fulfillment Specialist

Sam's West, Inc.; Ankeny (IA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Live Better U education program

Employee discounts

Job summary

Walmart in Ankeny, IA is seeking aCustomer Service oriented associate to support Membership, process orders, and ensure safety compliance in daily operations. This role involves assisting Members with purchasing decisions, locating merchandise, and completing order fulfillment tasks to meet performance goals.

The position emphasizes service excellence, teamwork, and adherence to safety standards as part of Walmart's commitment to customers and members.

Qualifications

• Acknowledges Members and identifies their needs to aid purchasing decisions.
• Locates merchandise, resolves issues, and promotes products and services.
• Fulfills orders by reviewing, pulling, scanning, and securing items.

Responsibilities

• Delivers member service by acknowledging the member, identifying needs, and assisting with purchasing decisions.
• Pulls and ships orders by reviewing orders, pulling items, scanning, and securing until arrival.
• Maintains safety and compliance with safety standards and company policies.
• Collaborates with managers and coworkers to meet goals.

Skills

Customer service

Safety procedures

Teamwork

Communication

Tools

Forklift

Job description

Walmart in Ankeny, IA is seeking aCustomer Service oriented associate to support Membership, process orders, and ensure safety compliance in daily operations. This role involves assisting Members with purchasing decisions, locating merchandise, and completing order fulfillment tasks to meet performance goals.

The position emphasizes service excellence, teamwork, and adherence to safety standards as part of Walmart's commitment to customers and members.