Member Experience Team Lead

Able Too Work; Florida; On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Walmart is seeking a front-end associate to supervise the assigned area, guide associates, and help members with purchases and checkout. You will process memberships, assist with returns, and promote store services while maintaining a clean, organized environment.

The role emphasizes member engagement, smooth operations at the front-end, and collaboration with management to meet performance goals.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service.

Responsibilities

• Supervise associates by assigning duties, communicating goals and feedback.
• Assist members with purchases and self-checkout, locating merchandise and providing guidance.
• Process memberships, upgrades, and credit accounts; promote memberships and services.
• Handle claims and returns; ensure area organization and cleanliness; assist with packing items.

Skills

Front-end equipment

Customer service

Retail experience

Tools

Cash register system

Job description

Walmart is seeking a front-end associate to supervise the assigned area, guide associates, and help members with purchases and checkout. You will process memberships, assist with returns, and promote store services while maintaining a clean, organized environment.

The role emphasizes member engagement, smooth operations at the front-end, and collaboration with management to meet performance goals.