Member Experience Specialist - Training, Bonuses, Growth

Northland Area Federal Credit Union; West Branch (MI); On-site; USD 32,000 - 44,000; Full time

Job summary

Northland Area Federal Credit Union in West Branch, MI, is seeking a full-time Member Relationship Representative. You will deliver outstanding service, process daily financial transactions accurately, and help members reach financial goals while promoting our broad product suite.

The ideal candidate enjoys solving problems, shows attention to detail, and brings warmth and professionalism to every interaction. Prior customer service or financial experience is a plus.

Qualifications

• Love helping people solve problems.
• Eye for detail.
• Warmth and professionalism in interactions.
• Customer service or financial experience preferred.

Responsibilities

• Deliver outstanding service to members.
• Handle daily financial transactions with accuracy.
• Meet member education and service goals.
• Promote a wide range of products to help our members thrive.

Skills

Customer service

Problem solving

Attention to detail

Professionalism

Job description

Northland Area Federal Credit Union in West Branch, MI, is seeking a full-time Member Relationship Representative. You will deliver outstanding service, process daily financial transactions accurately, and help members reach financial goals while promoting our broad product suite.

The ideal candidate enjoys solving problems, shows attention to detail, and brings warmth and professionalism to every interaction. Prior customer service or financial experience is a plus.