Member Experience Specialist & Tech Support

Sam's East, Inc.; Ontario (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Company-paid life insurance

Paid time off (PTO)

Disability coverage

Employee discounts

Live Better U education program

Job summary

Sam's East, Inc. is seeking a Retail Member Services Associate in Ontario, OH to welcome members, assist with purchases, and maintain a clean, organized checkout area. You will help members with questions, promote services, and uphold store safety policies.

The role emphasizes customer service, accurate handling of purchases, and proactive support for members using self‑service technology. This position offers a supportive team environment and opportunities to grow within Sam's Club.

Qualifications

• Provides member service.
• Maintains checkout area.
• Resolves member issues and concerns.

Responsibilities

• Provide member service and assist with purchases.
• Maintain checkout area and merchandise organization.
• Resolve member issues and answer questions about products and services.
• Promote Walmart Sam's Club products and services.
• Ensure safety and compliance with company policies.

Skills

Customer service

Cashier operations

Merchandise stocking

Tools

POS system

Self-checkout guidance

Job description

Sam's East, Inc. is seeking a Retail Member Services Associate in Ontario, OH to welcome members, assist with purchases, and maintain a clean, organized checkout area. You will help members with questions, promote services, and uphold store safety policies.

The role emphasizes customer service, accurate handling of purchases, and proactive support for members using self‑service technology. This position offers a supportive team environment and opportunities to grow within Sam's Club.