Member Experience Specialist - PT, Set Schedule & Growth

Planet Fitness; Wyoming (MI); On-site; USD 19,286 - 22,041; Part time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employee Referral Bonus Program

FREE Black Card Membership

401(k) with generous employer match

Profit sharing program

Employee Assistance Program (EAP)

Job summary

Planet Fitness is seeking a Customer Service Representative in Wyoming, MI to provide outstanding service to members and guests. In this role, you will greet visitors, answer calls, and assist with memberships, ensuring a welcoming atmosphere.

The ideal candidate will be at least 18 years old, reliable, and prefer experience in customer service. Planet Fitness offers benefits like medical insurance, 401(k) with matching, and opportunities for growth.

Qualifications

• Must be 18 years of age or older.
• Standing and walking continuously during your shift.
• Talking to members and potential members in person and on the phone continuously during your shift.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers.
• Check in members and provide tours of the club.

Skills

Customer service experience

Punctuality and reliability

Ability to lift 45 pounds

Job description

Planet Fitness is seeking a Customer Service Representative in Wyoming, MI to provide outstanding service to members and guests. In this role, you will greet visitors, answer calls, and assist with memberships, ensuring a welcoming atmosphere.

The ideal candidate will be at least 18 years old, reliable, and prefer experience in customer service. Planet Fitness offers benefits like medical insurance, 401(k) with matching, and opportunities for growth.