Member Experience Rep — Growth, Benefits & Impact

Planet Fitness; Grand Rapids (MI); On-site; USD 16,479 - 23,470; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) with generous employer match

Profit sharing program

Employee Referral Bonus Program

FREE Black Card Membership

Employee Assistance Program (EAP)

Job summary

Planet Fitness is seeking a Customer Service Representative in Grand Rapids, MI. The role focuses on providing exceptional service to our members, ensuring that everyone feels comfortable and welcomed at the club.

This position offers a salary of $14.50 per hour with great benefits like medical, dental, vision insurance, and a 401(k) plan. Join our dynamic team and contribute to creating a healthier community!

Qualifications

• Must be 18 years of age or older.
• Must be able to lift 45 pounds.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones and assist callers.
• Check in members and provide tours of the club.

Skills

Customer service experience

Punctuality

Communication skills

Job description

Planet Fitness is seeking a Customer Service Representative in Grand Rapids, MI. The role focuses on providing exceptional service to our members, ensuring that everyone feels comfortable and welcomed at the club.

This position offers a salary of $14.50 per hour with great benefits like medical, dental, vision insurance, and a 401(k) plan. Join our dynamic team and contribute to creating a healthier community!