Member Experience Specialist - Part-Time, Free Membership

Planet Fitness; Tennessee; Presencial; USD 14.000 - 19.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Shift-differential pay

PTO (paid time off)

Employee Assistance Program

Free employee Black Card Membership

Growth opportunities

Management career path

Descripción de la vacante

Planet Fitness in Tennessee is hiring a Part-Time Customer Service Representative. Starting wage is $12 per hour with hourly increases at 180 days, at 1 year, and every six months thereafter.

The role offers shift-differential pay, PTO, an Employee Assistance Program and a free Black Card membership. The job focuses on delivering exceptional customer service to members and guests, answering phones, greeting and signing up new members, logging amenities, processing purchases at the POS, and

Formación

• Experience in customer service preferred.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.

Responsabilidades

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script; greet members and sign up/new member tours; log amenities.
• Process beverage or merchandise purchases through the POS system; promote fitness instruction classes to members.
• Maintain a clean, sanitized and safe club environment.

Conocimientos

Customer service

Educación

High school diploma/GED

Descripción del empleo

Planet Fitness in Tennessee is hiring a Part-Time Customer Service Representative. Starting wage is $12 per hour with hourly increases at 180 days, at 1 year, and every six months thereafter.

The role offers shift-differential pay, PTO, an Employee Assistance Program and a free Black Card membership. The job focuses on delivering exceptional customer service to members and guests, answering phones, greeting and signing up new members, logging amenities, processing purchases at the POS, and