Member Experience Specialist - Part-Time

Excel Fitness; Roanoke (TX); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Excel Fitness is seeking a part-time on-site Team Member in Roanoke, TX. The role focuses on maintaining a clean club, assisting members with the Planet Fitness app and purchases, and supporting membership promotions.

Ideal candidates are at least 16, CPR/AED certified, and possess strong communication and teamwork skills. The position requires flexibility for evenings and weekends. Training and safety compliance are essential.

Qualifications

• Must be at least 16 years old.
• CPR and AED certification required or to be obtained.
• Able to stand for long periods.
• Excellent verbal and written communication with members.
• Team-oriented, motivated and well-organized.
• Strong problem-solving skills with proactive approach.
• Proficient in Microsoft Office and computer use.
• Familiar with Excel’s mission and Planet Fitness brand.

Responsibilities

• Perform duties during your scheduled work shift.
• Maintain club cleanliness and atmosphere.
• Assist members with the Planet Fitness app and store purchases.
• Operate POS for drinks and merchandise.
• Promote membership and assist managers.
• Ensure compliance with policies and standards.
• Attend team meetings.
• Assist with inventory and orders.
• Support community outreach events.
• Follow safety and training requirements.
• Audit inventory and report to GM/AM.

Skills

CPR/AED Certification

Communication skills

Physical stamina

Team oriented

Problem solving

Microsoft Office

Computers

Planet Fitness brand

Tools

Microsoft Office

Job description

Excel Fitness is seeking a part-time on-site Team Member in Roanoke, TX. The role focuses on maintaining a clean club, assisting members with the Planet Fitness app and purchases, and supporting membership promotions.

Ideal candidates are at least 16, CPR/AED certified, and possess strong communication and teamwork skills. The position requires flexibility for evenings and weekends. Training and safety compliance are essential.