Member Experience Specialist (Part-Time)

Wings Credit Union; Aurora, Northern (CO, KY); Hybrid; USD 27,000 - 30,000; Part time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Short Term Disability

Long Term Disability

Health Savings Account

Paid Vacation

Job summary

Wings Credit Union in Aurora, CO seeks a Part-Time Member Service Representative to deliver excellent member service and drive satisfaction and retention. You will handle basic transactions, assist members with products and services, and meet monthly sales goals while adhering to BSA/ CFPB regulations and credit union policies.

Qualifications include a High School diploma and at least 6 months of customer service experience in financial services or retail.

Qualifications

• 6+ months Customer Service experience in Financial Services or Retail Delivery.

Responsibilities

• Providing quality member service through accurate and professional face-to-face transactions and account maintenance.
• Regularly achieving monthly sales standards by offering deposit and lending products, cards, investments, and business banking.
• Complying with BSA and CFPB regulations and credit union policies.

Skills

Customer Service

Cross-sell

Upsell

Attention to detail

Professional communication

Math skills

Outlook

10-Key

Education

High School Diploma/G.E.D.

Tools

Outlook

Job description

Wings Credit Union in Aurora, CO seeks a Part-Time Member Service Representative to deliver excellent member service and drive satisfaction and retention. You will handle basic transactions, assist members with products and services, and meet monthly sales goals while adhering to BSA/ CFPB regulations and credit union policies.

Qualifications include a High School diploma and at least 6 months of customer service experience in financial services or retail.