Member Service Pro — Banking & Community Impact

Wings Credit Union; Loveland (CO); Hybrid; USD 57,165,000 - 62,237,000; Full time

Benefits offered by this job

Generous 401(k) match

401k Discretionary Profit Sharing

Health Insurance

Vision Insurance

Life Insurance

Short Term and Long Term Disability

Health Savings Account with companycon

Employee Assistance Program

Paid Vacation, Sick, Floating Holidays

Paid Holidays

Tuition Reimbursement

Paid Parental Leave

Job summary

Wings Credit Union in Loveland, CO is seeking a Member Service Representative to provide exceptional member service in a full-time role. The position focuses on accurate transactions, product referrals, and adherence to policies for a secure banking experience.

The role requires at least 6 months of customer service in financial services or retail, a High School Diploma, and strong math and communication skills. On-site work with a comprehensive benefits package is offered.

Qualifications

• High School Diploma or equivalent.
• 6+ months of Customer Service experience in Financial Services or Retail Delivery.

Responsibilities

• Provide quality member service through accurate, professional face-to-face transactions.
• Maintain knowledge of products and services to refer members to suitable options.
• Adhere to credit union policies, BSA and CFPB regulations.
• Maintain cash drawer and follow Cash Control Policy.

Skills

Customer Service

Financial Services

Cross-Sell

Attention to Detail

Education

High School Diploma/G.E.D.

Tools

Microsoft Outlook

Job description

Wings Credit Union in Loveland, CO is seeking a Member Service Representative to provide exceptional member service in a full-time role. The position focuses on accurate transactions, product referrals, and adherence to policies for a secure banking experience.

The role requires at least 6 months of customer service in financial services or retail, a High School Diploma, and strong math and communication skills. On-site work with a comprehensive benefits package is offered.