Remote Member Services Specialist II – Banking & Guidance

Wescom Central Credit Union; Corona (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

Wescom Central Credit Union in Corona, CA seeks a dedicated Member Service Representative to deliver consultative service to members, help with memberships, accounts, and loan applications, and ensure accurate data entry and compliance.

You will balance cash drawer, process deposits and withdrawals, refer members to Wescom products, and support branch operations while upholding the credit union’s mission and core values.

Qualifications

• High School diploma is required or preferred.
• NMLS registration is required and must be maintained.
• Notary Public license is required and must be maintained.
• Proficiency in Microsoft Word, Excel, Outlook, and credit union systems.

Responsibilities

• Provide consultative services and refer Wescom products where appropriate.
• Assist members with memberships, loan and share accounts, and transactions.
• Maintain compliance with audit requirements and accurate data entry.
• Promote member engagement and referrals to business partners.
• Balance cash drawer and process deposits, withdrawals, and transfers.

Skills

Customer service

Financial knowledge

Mathematical aptitude

Education

High School diploma

NMLS registration

Notary Public license

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CU operating systems

Job description

Wescom Central Credit Union in Corona, CA seeks a dedicated Member Service Representative to deliver consultative service to members, help with memberships, accounts, and loan applications, and ensure accurate data entry and compliance.

You will balance cash drawer, process deposits and withdrawals, refer members to Wescom products, and support branch operations while upholding the credit union’s mission and core values.