Member Experience Specialist - Fitness Center

Paycom - ATS; Fishers (IN); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

Pay raises

Shift-differential pay

PTO

401K match up to 4%

Health/Dental/Vision

Life insurance

Disability insurance

Employee Assistance Program

Free Black Card membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, seeks a Customer Service Representative to provide a superior Judgement Free member experience and handle sign-ups, tours, and POS transactions. You will greet members, answer questions, log amenities, and promote classes in a fast-paced club environment.

We offer growth opportunities, competitive pay with scheduled increases (180 days, 1 year, and every 6 months after the first year), shift-differential pay, PTO, a 401K with

Qualifications

• Customer service experience preferred.
• Must be 18 years or older.
• Basic computer proficiency.
• High school diploma or GED preferred.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones using information script.
• Greet members, sign up and tour new members, and log amenities.
• Process beverage or merchandise purchases through the POS.
• Promote fitness instruction classes to members.
• Maintain a clean, sanitized club environment.

Skills

Customer service experience

Education

High school diploma/GED

Tools

POS system

Basic computer proficiency

Job description

National Fitness Partners, the largest Planet Fitness franchise, seeks a Customer Service Representative to provide a superior Judgement Free member experience and handle sign-ups, tours, and POS transactions. You will greet members, answer questions, log amenities, and promote classes in a fast-paced club environment.

We offer growth opportunities, competitive pay with scheduled increases (180 days, 1 year, and every 6 months after the first year), shift-differential pay, PTO, a 401K with