Member Experience Specialist — Frontline & Training

Sam's Club; Yuma (AZ); Sur place; USD 23 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) plan

Paid time off

Employee discounts

Résumé du poste

Sam's Club in Yuma, AZ is hiring for a Member Frontline Services role. You will greet members, operate the front-end, handle payments, and assist in product selection. You will also help manage returns, exchanges, and safety in the shopping area.

Responsibilities include delivering excellent member service, promoting Sam's Club offerings, and supporting new technology and processes while maintaining a safe and organized store environment.

Qualifications

• Retail and front-end experience preferred.
• Experience with customer service and transactions.
• Ability to assist members with merchandise decisions and questions.

Responsabilités

• Provides member service and processes purchases.
• Maintains checkout area and promotes products and services.
• Resolves member issues and supports self-service technology.
• Maintains safety and security in the store environment.
• Trains new Member Frontline Services associates on processes.

Connaissances

Cash register operation

Customer service

Merchandise stocking

Loss prevention awareness

Training others

Outils

POS system

Description du poste

Sam's Club in Yuma, AZ is hiring for a Member Frontline Services role. You will greet members, operate the front-end, handle payments, and assist in product selection. You will also help manage returns, exchanges, and safety in the shopping area.

Responsibilities include delivering excellent member service, promoting Sam's Club offerings, and supporting new technology and processes while maintaining a safe and organized store environment.