Member Experience Specialist (Front End & Training)

Walmart Inc.; Zanesville (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits include medical,vision

401(k) and stock purchase

Paid time off and family leave

Disability and life insurance

Job summary

Walmart Inc. is hiring at Sam's Club in Zanesville, OH for positions focusing on member service, checkout operations, and product assistance. You will resolve member issues, process purchases, and guide customers with self-service technology while promoting Sam's Club offerings.

Safety, accuracy, and courtesy are essential in a fast-paced retail environment. The role includes handling returns, exchanges, and payments per policy, maintaining a safe and organized storefront, and supporting

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience working with mobile retail applications is preferred.
• Familiarity with checkout processes and member services is a plus.

Responsibilities

• Provide member service and resolve member issues and concerns.
• Process member purchases, payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services to members.
• Guide and support members with self-service technology.
• Keep checkout areas clean and organized and assist with safety procedures.

Skills

Retail experience

Front end equipment

Mobile apps

Job description

Walmart Inc. is hiring at Sam's Club in Zanesville, OH for positions focusing on member service, checkout operations, and product assistance. You will resolve member issues, process purchases, and guide customers with self-service technology while promoting Sam's Club offerings.

Safety, accuracy, and courtesy are essential in a fast-paced retail environment. The role includes handling returns, exchanges, and payments per policy, maintaining a safe and organized storefront, and supporting