Member Experience Specialist - Front End & Training

Walmart Inc.; Cincinnati (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Live Better U tuition coverage

Job summary

Sam's Club #6528 in Cincinnati, OH is hiring for front-end roles delivering member service and maintaining checkout areas. This role supports payments, returns, and exchanges while following safety and policy guidelines to ensure a positive shopping experience for members.

The position offers hourly pay between $17.00 and $25.00 with benefits and opportunities for training through Live Better U, plus access to member services and career advancement within Walmart.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications is a plus.
• Ability to handle payments, returns, refunds, and exchanges per policy.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; promotes products and services.
• Guides members on self‑service technology and processes purchases.
• Assists with payments, returns, refunds, and exchanges following policy.
• Maintains safety, logs and documentation; supports training of associates.

Skills

Retail experience

Customer service

Front-end cash handling

Tools

Cash register

Mobile retail apps

Job description

Sam's Club #6528 in Cincinnati, OH is hiring for front-end roles delivering member service and maintaining checkout areas. This role supports payments, returns, and exchanges while following safety and policy guidelines to ensure a positive shopping experience for members.

The position offers hourly pay between $17.00 and $25.00 with benefits and opportunities for training through Live Better U, plus access to member services and career advancement within Walmart.