Member Experience Specialist

Walmart; Cincinnati (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Disability insurance

Job summary

Walmart in Cincinnati, OH is seeking an associate to provide member service, operate the checkout area, and promote Sam's Club products. You will assist with payments, returns, and exchanges while ensuring a safe shopping environment.

Training on new technology and procedures is provided to improve processes and member satisfaction. The role emphasizes teamwork, integrity, and delivering value to members while complying with company policies and safety standards.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Familiarity with mobile retail applications and tools.
• Customer service oriented with ability to assist members

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and merchandise zones.
• Assists with payments, returns, refunds, and exchanges per policies.
• Promotes Walmart and Sam's Club products and services.
• Guides members on self-service technology and safety procedures.
• Resolves member issues and concerns and reports safety concerns.

Skills

Retail experience

Front-end POS

Mobile apps

Tools

POS systems

Job description

Walmart in Cincinnati, OH is seeking an associate to provide member service, operate the checkout area, and promote Sam's Club products. You will assist with payments, returns, and exchanges while ensuring a safe shopping environment.

Training on new technology and procedures is provided to improve processes and member satisfaction. The role emphasizes teamwork, integrity, and delivering value to members while complying with company policies and safety standards.