Member Experience & Front-End Specialist

Sam's Club; Cape Coral (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

Sam's Club in Cape Coral, FL is seeking an associate for frontline member services. You will provide member support, operate the front-end registers, and assist shoppers with purchases while maintaining a safe, efficient checkout area.

The role emphasizes handling payments, returns, and exchanges per store policies and promoting Sam's Club services. Training on new technologies and programs may be provided.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and assistance at checkout.
• Maintains checkout area and processes member purchases.
• Resolves member issues and concerns following store policies.
• Assists with payments, returns, refunds, and exchanges.

Skills

Retail experience

Front end equipment

Mobile apps

Tools

Mobile retail apps

Job description

Sam's Club in Cape Coral, FL is seeking an associate for frontline member services. You will provide member support, operate the front-end registers, and assist shoppers with purchases while maintaining a safe, efficient checkout area.

The role emphasizes handling payments, returns, and exchanges per store policies and promoting Sam's Club services. Training on new technologies and programs may be provided.