Member Experience Specialist Frontline Service Training

Sam's Club; Hoover (AL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off (PTO)

Employee discounts

Job summary

Walmart Customer Service at Sam's Club in Hoover, Alabama seeks a friendly front-end associate to deliver excellent member service and ensure smooth checkout operations. You will help guide members, process purchases, and assist with returns and support self‑service technology.

Responsibilities include maintaining a safe, organized checkout area, resolving issues promptly, and promoting club products and services.

Qualifications

• Retail experience including operating front end equipment.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self‑service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures.

Skills

Retail experience

Job description

Walmart Customer Service at Sam's Club in Hoover, Alabama seeks a friendly front-end associate to deliver excellent member service and ensure smooth checkout operations. You will help guide members, process purchases, and assist with returns and support self‑service technology.

Responsibilities include maintaining a safe, organized checkout area, resolving issues promptly, and promoting club products and services.