Member Experience Specialist — Front End & Service

Walmart; Port Saint Lucie (FL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education program

Job summary

Sam's Club, a Walmart subsidiary, in Port Saint Lucie, FL, is seeking an hourly Customer Service Associate. You will provide member service, process purchases, promote products, assist with returns and exchanges, and guide members on self-service technology while maintaining a clean, safe checkout area.

You will also help with training of associates, handle payments, and ensure compliance with policies. The position offers health, retirement, PTO, and education benefits with pay ranging from

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and processes purchases in a timely manner.
• Maintains checkout area and assists with payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and assists members with self-service technology.
• Maintains a safe shopping environment and reports unsafe conditions.
• Assists with training frontline associates on processes and new programs.
• Ensures policy compliance and proper documentation of transactions.

Skills

Retail experience

Front-end equipment

Mobile apps experience

Job description

Sam's Club, a Walmart subsidiary, in Port Saint Lucie, FL, is seeking an hourly Customer Service Associate. You will provide member service, process purchases, promote products, assist with returns and exchanges, and guide members on self-service technology while maintaining a clean, safe checkout area.

You will also help with training of associates, handle payments, and ensure compliance with policies. The position offers health, retirement, PTO, and education benefits with pay ranging from