Member Experience Specialist — Front‑End Retail

Sam's East, Inc.; Pearland (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Paid time off

Parental leave

Disability cover

Education program

Job summary

Sam's Club in Pearland, TX is seeking a Front End Associate to deliver member service, operate the checkout area, and resolve member concerns. You will assist with payments, returns, and exchanges while promoting Sam's Club products and services.

Maintain a safe shopping environment and help with safety procedures and documentation. The role involves assisting members with purchasing decisions, locating merchandise, and supporting new technology tools.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and assist with purchases at the front end.
• Operates checkout area and processes member transactions.
• Promotes Sam's Club products and services to members.
• Assist with payments, returns, refunds, and exchanges per policy.
• Maintain a safe, organized, and clean checkout and entry/exit areas.

Skills

Retail front-end experience

Mobile retail apps

Job description

Sam's Club in Pearland, TX is seeking a Front End Associate to deliver member service, operate the checkout area, and resolve member concerns. You will assist with payments, returns, and exchanges while promoting Sam's Club products and services.

Maintain a safe shopping environment and help with safety procedures and documentation. The role involves assisting members with purchasing decisions, locating merchandise, and supporting new technology tools.