Member Experience Specialist — Front Desk & Sales

Planet Fitness; Kearney (NE); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

A leading fitness organization is seeking a Customer Service Representative located in Kearney, Nebraska. This role is critical for new member sales and fostering a positive environment by delivering exceptional customer service to members and guests. Candidates should possess strong customer service skills, basic computer proficiency, and a strong work ethic. The position involves engaging potential members and assisting with various front desk tasks, all within a supportive team environment.

Qualifications

• Strong customer service skills to communicate effectively with members.
• Basic computer proficiency required for member check-ins and updates.

Responsibilities

• Greet potential members and provide exceptional customer service.
• Answer phone calls and assist with questions or concerns.
• Assist in member check-ins and account updates.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

A leading fitness organization is seeking a Customer Service Representative located in Kearney, Nebraska. This role is critical for new member sales and fostering a positive environment by delivering exceptional customer service to members and guests. Candidates should possess strong customer service skills, basic computer proficiency, and a strong work ethic. The position involves engaging potential members and assisting with various front desk tasks, all within a supportive team environment.