Member Experience Specialist (Front Desk)

Planet Fitness; Turlock (CA); On-site; USD 23,419 - 26,174; Part time

Job summary

A leading fitness center in Turlock is hiring a Member Services Representative. You will ensure an exceptional experience for members and guests through outstanding customer service, assist with inquiries, and maintain a clean environment. Ideal candidates possess strong communication and problem-solving skills, and previous customer service experience is preferred. The position offers a compensation of $17 to $19 per hour, with various responsibilities focused on member engagement and facility upkeep.

Qualifications

• Customer service experience preferred.
• Strong attention to detail and basic computer skills.
• Ability to work effectively in a team environment.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones and assist callers with various inquiries.
• Check members in and provide tours to prospective members.
• Keep the front desk area and lobby clean and orderly.
• Conduct cleaning and upkeep of the facility.

Skills

Customer Service experience

Basic computer proficiency

Strong communication skills

Problem-solving mindset

Ability to work well in a team

Consistent punctuality

Attention to detail

Willingness to learn

Job description

A leading fitness center in Turlock is hiring a Member Services Representative. You will ensure an exceptional experience for members and guests through outstanding customer service, assist with inquiries, and maintain a clean environment. Ideal candidates possess strong communication and problem-solving skills, and previous customer service experience is preferred. The position offers a compensation of $17 to $19 per hour, with various responsibilities focused on member engagement and facility upkeep.