Member Experience Specialist (Front Desk)

Planet Fitness; Arroyo Grande (CA); On-site; USD 23,419 - 26,174; Part time

Job summary

A leading fitness center in Arroyo Grande is seeking a Member Services Representative responsible for providing superior customer service. The ideal candidate will greet members, assist with questions, and manage purchases. Strong communication skills and a problem-solving mindset are essential. The role involves extensive interaction with members in a busy fitness environment. Compensation ranges from $17 to $19 per hour, reflecting the importance of delivering an exceptional 'Judgement Free' member experience.

Qualifications

• Customer service experience preferred.
• Ability to follow instructions and complete tasks independently.
• Consistent punctuality and reliability.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Communicate updates and events to members and guests.
• Conduct beverage or merchandise purchases on the point-of-sale system.

Skills

Customer Service experience

Basic computer proficiency

Strong communication skills

Problem-solving mindset

Ability to work in a team environment

Job description

A leading fitness center in Arroyo Grande is seeking a Member Services Representative responsible for providing superior customer service. The ideal candidate will greet members, assist with questions, and manage purchases. Strong communication skills and a problem-solving mindset are essential. The role involves extensive interaction with members in a busy fitness environment. Compensation ranges from $17 to $19 per hour, reflecting the importance of delivering an exceptional 'Judgement Free' member experience.