Member Experience Specialist

Planet Fitness; West Manteca (CA); On-site; USD 23,419 - 26,174; Part time

Job summary

A leading fitness organization in California is seeking a Member Services Representative. The role includes providing exceptional customer service to members and guests, managing check-ins, and ensuring a clean and welcoming environment. Candidates should have strong communication skills and the ability to adapt in a busy fitness setting. Compensation ranges from $17 to $19 per hour, with opportunities for growth in a supportive team atmosphere.

Qualifications

• Customer service experience preferred.
• Strong communication skills.
• Ability to work well in a team environment.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Check members in and provide club tours to prospective members.
• Respond to member questions and concerns in a timely manner.

Skills

Customer Service experience preferred

Basic computer proficiency

Strong communication skills

Problem-solving mindset

Job description

A leading fitness organization in California is seeking a Member Services Representative. The role includes providing exceptional customer service to members and guests, managing check-ins, and ensuring a clean and welcoming environment. Candidates should have strong communication skills and the ability to adapt in a busy fitness setting. Compensation ranges from $17 to $19 per hour, with opportunities for growth in a supportive team atmosphere.