Member Experience Specialist | Front Desk

Crunch Fitness; Topeka (KS); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Crunch Fitness in Topeka, Kansas, is looking for a dedicated Member Services Representative to be the first point of contact for members and guests. This role requires delivering exceptional customer service, fostering member satisfaction, and handling front desk operations efficiently.

The ideal candidate should have a high school diploma, be at least 18 years of age, and ideally possess prior experience in customer service or hospitality. With a focus on maintaining a welcoming atmosphere, you'll contribute to a positive environment for our members.

Qualifications

• High school diploma or equivalent (GED) required.
• Minimum age of 18 years.
• Previous customer service or hospitality experience preferred.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Check in members and guests accurately and efficiently.
• Maintain a positive atmosphere that enhances the overall member experience.

Skills

Customer service

Communication skills

Problem-solving

Interpersonal skills

Education

High school diploma or equivalent (GED)

Job description

Crunch Fitness in Topeka, Kansas, is looking for a dedicated Member Services Representative to be the first point of contact for members and guests. This role requires delivering exceptional customer service, fostering member satisfaction, and handling front desk operations efficiently.

The ideal candidate should have a high school diploma, be at least 18 years of age, and ideally possess prior experience in customer service or hospitality. With a focus on maintaining a welcoming atmosphere, you'll contribute to a positive environment for our members.