Fitness Club Front Desk Associate — Member Experience

Genesis Health Clubs; Topeka (KS); On-site; USD 30,000 - 35,000; Full time

Job summary

A regional fitness organization is seeking a Front Desk Associate in Topeka, Kansas. This role requires you to be the welcoming face for all members, providing top-notch customer service and assisting with front desk activities. You will also guide prospective members on tours and help maintain a welcoming atmosphere. If you have a passion for health and fitness and can provide excellent service, we want to hear from you!

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills are essential.
• An upbeat and positive attitude is a must!
• A passion for health & fitness is important.
• Basic computer proficiency is required.

Responsibilities

• Greet members, prospective members, and guests enthusiastically.
• Provide high-level customer service and resolve issues effectively.
• Handle front desk activities, including answering phones and checking-in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and keep the facility clean and safe.

Skills

Customer service skills

Communication skills

Positive attitude

Passion for health & fitness

Basic computer proficiency

Job description

A regional fitness organization is seeking a Front Desk Associate in Topeka, Kansas. This role requires you to be the welcoming face for all members, providing top-notch customer service and assisting with front desk activities. You will also guide prospective members on tours and help maintain a welcoming atmosphere. If you have a passion for health and fitness and can provide excellent service, we want to hear from you!