Member Experience Specialist | Front Desk

Crunch Fitness; Tallahassee (FL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Crunch Fitness in Tallahassee, Florida, seeks a Member Services Representative to enhance the member and guest experience. You will be responsible for greeting members, handling inquiries, and ensuring satisfaction throughout their club visit.

Ideal candidates will possess strong communication skills, a customer-focused mindset, and a high school diploma or equivalent. Join us to foster a welcoming environment and contribute to member retention and satisfaction.

Qualifications

• Minimum age of 18 years.
• Previous customer service, hospitality, retail, or front desk experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet all members and guests professionally.
• Check in members and guests accurately.
• Promote retail products and club services.

Skills

Strong interpersonal skills

Customer service

Communication skills

Problem-solving skills

Education

High school diploma or equivalent (GED)

Job description

Crunch Fitness in Tallahassee, Florida, seeks a Member Services Representative to enhance the member and guest experience. You will be responsible for greeting members, handling inquiries, and ensuring satisfaction throughout their club visit.

Ideal candidates will possess strong communication skills, a customer-focused mindset, and a high school diploma or equivalent. Join us to foster a welcoming environment and contribute to member retention and satisfaction.