Member Experience Specialist | Front Desk

Crunch Fitness; Columbus (GA); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Job summary

Crunch Fitness in Columbus, Georgia is looking for a Member Services Representative to create a welcoming environment for members and guests. The role requires strong customer service skills, efficient check-in of members, and effective communication of club events and policies.

Candidates should be at least 18 years old, possess a high school diploma or GED, and ideally have some experience in customer-facing roles. Benefits include gym membership and opportunities for advancement.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Ability to effectively communicate and assist members and guests.
• Experience in a fast-paced environment is preferred.

Responsibilities

• Greet and assist all members and guests.
• Check in members accurately and communicate important announcements.
• Maintain a clean and organized front desk and assist with club operations.

Skills

Customer service

Communication

Interpersonal skills

Problem-solving

Multitasking

Education

High school diploma or GED

Job description

Crunch Fitness in Columbus, Georgia is looking for a Member Services Representative to create a welcoming environment for members and guests. The role requires strong customer service skills, efficient check-in of members, and effective communication of club events and policies.

Candidates should be at least 18 years old, possess a high school diploma or GED, and ideally have some experience in customer-facing roles. Benefits include gym membership and opportunities for advancement.