Member Experience Specialist - Front Desk

Country Club Plaza Fitness, LLC; California; Presencial; USD 23.000 - 24.000; A tiempo parcial

Descripción de la vacante

Taymax Group, operator of Planet Fitness clubs, is seeking a Member Services Representative at our Sacramento-area Planet Fitness club. You will greet members and guests, sign up new members with rate calculations, check them into the system, and assist with tours and account updates.

The role requires a positive attitude, strong customer service skills, and reliability. You’ll help maintain a clean facility and support daily operations as part of a friendly team.

Formación

• High school diploma or GED required.
• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability are essential.
• Ability to work independently and as part of a team.
• Positive, upbeat attitude and a passion for fitness.

Responsabilidades

• Greet members, prospective members and guests and provide exceptional customer service.
• Answer phones and assist callers with questions.
• Check members into the system and sign up new members, calculating rates and monthly payments.
• Take tours for prospective members and assist the Club Manager with cash handling.
• Update member accounts and respond to questions in a timely manner.
• Maintain club cleanliness and assist with daily tasks and cleaning projects.

Conocimientos

Customer service

Basic computer skills

Punctuality

Team player

Positive attitude

Active listening

Problem solving

Educación

High School diploma or GED

Herramientas

Member management system

Descripción del empleo

Taymax Group, operator of Planet Fitness clubs, is seeking a Member Services Representative at our Sacramento-area Planet Fitness club. You will greet members and guests, sign up new members with rate calculations, check them into the system, and assist with tours and account updates.

The role requires a positive attitude, strong customer service skills, and reliability. You’ll help maintain a clean facility and support daily operations as part of a friendly team.