Member Experience Specialist | Flexible Schedule & Growth

Crunch Fitness; Algonquin (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

Crunch Fitness in Algonquin, Illinois, is hiring a Member Service Representative dedicated to creating a positive fitness environment. This role includes greeting members, assisting with sales, and ensuring excellent customer service.

Ideal candidates will have at least one year of experience in a service-oriented role, strong communication skills, and the ability to obtain CPR certification. Crunch Fitness values enthusiasm for fitness and delivering exceptional service.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• Ability to communicate effectively and demonstrate proficiency in reading and writing skills.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets all members & guests with a focus on member engagement and retention.
• Assists with membership, retail, and tanning product sales.
• Checks in all members and guests in accordance with company procedures.

Skills

Customer service orientation

Effective communication

Problem-solving

Job description

Crunch Fitness in Algonquin, Illinois, is hiring a Member Service Representative dedicated to creating a positive fitness environment. This role includes greeting members, assisting with sales, and ensuring excellent customer service.

Ideal candidates will have at least one year of experience in a service-oriented role, strong communication skills, and the ability to obtain CPR certification. Crunch Fitness values enthusiasm for fitness and delivering exceptional service.