Member Experience Specialist - Fitness Center

The Salvation Army; Memphis (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

The Salvation Army's KT-Memphis KROC Center in Memphis, TN is seeking a Part-Time Recreation Assistant to warmly greet members, provide excellent customer service, and support fitness and recreational activities. Responsibilities include operating CCMS/RMS software for transactions, maintaining a clean environment, and enforcing safety policies.

Candidates must be 18+, hold a HS diploma or GED, and have 2–4 years in customer relations and fitness/recreation activities.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED.
• 2–4 years of experience in customer relations and leading fitness/recreational activities.
• Certified Personal Trainer or Group Fitness Instructor preferred.
• Or any equivalent combination of training and experience.

Responsibilities

• Provides excellent customer service to members, guests and colleagues.
• Greets all people and looks for opportunities to be helpful.
• Maintains a clean and organized environment throughout the building.
• Answers phone calls and addresses needs professionally.
• Operates CCMS/RMS for transactions and conducts check-ins.
• Handles cash transactions ethically and adheres to policies.
• Attends meetings and trainings as required.

Skills

Customer service

Fitness instruction

Guest interaction

Education

High School diploma or GED

Job description

The Salvation Army's KT-Memphis KROC Center in Memphis, TN is seeking a Part-Time Recreation Assistant to warmly greet members, provide excellent customer service, and support fitness and recreational activities. Responsibilities include operating CCMS/RMS software for transactions, maintaining a clean environment, and enforcing safety policies.

Candidates must be 18+, hold a HS diploma or GED, and have 2–4 years in customer relations and fitness/recreation activities.