Member Experience Specialist

North Star Community Credit Union; Willow City (ND); On-site; USD 30,000 - 40,000; Full time

Job summary

North Star Community Credit Union in Willow City, North Dakota is seeking a Member Services Representative dedicated to providing member-focused service, assisting with financial transactions, and delivering information on various credit union products. You will greet members, process transactions, and maintain detailed member records with accuracy and professionalism.

The ideal candidate will have at least a high school education or GED, along with excellent interpersonal skills. Emphasis is placed on courtesy, tact, and diplomacy while assisting members.

Qualifications

• Up to six months of similar or related experience.
• Ability to handle cash and financial transactions accurately.
• Excellent interpersonal skills for member interactions.

Responsibilities

• Assist members with financial transactions.
• Provide account information and promote credit union products.
• Balance cash drawer and process member transactions.

Skills

Courtesy

Tact

Diplomacy

Attention to Detail

Education

High school education or GED

Tools

Ten key calculator

Computer keyboard

Job description

North Star Community Credit Union in Willow City, North Dakota is seeking a Member Services Representative dedicated to providing member-focused service, assisting with financial transactions, and delivering information on various credit union products. You will greet members, process transactions, and maintain detailed member records with accuracy and professionalism.

The ideal candidate will have at least a high school education or GED, along with excellent interpersonal skills. Emphasis is placed on courtesy, tact, and diplomacy while assisting members.