Member Experience Specialist

Deseret First Credit Union; West Point (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

12 paid holidays

Positive atmosphere and caring co‑work

Full benefits package

Discounts and perks

Wellness initiatives

Job summary

Deseret First Credit Union in Utah invites you to join our team as a Branch Associate. You’ll open new accounts, support lending opportunities, and educate members on Deseret First products and services that meet their financial needs.

You’ll accurately process transactions and maintain member records while delivering an outstanding Deseret First experience. This role emphasizes building the branch business through member referrals and community involvement.

Qualifications

• High school diploma or GED and at least 6 months of public-facing experience.

Responsibilities

• Opening new accounts and providing support and guidance with lending opportunities
• Educating on and proposing credit union products and services that provide solutions to member's financial needs
• Accurately and efficiently processing members' financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records
• Owning the member experience in the branch for each member interaction to provide the best possible Deseret First experience
• Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members' wallet share of Deseret First products and services
• This job description is not an exhaustive list of all job duties; other duties may be assigned at any time

Skills

Purpose-driven

Empathetic

Proactive

Energetic

Friendly

Education

High school diploma or GED

Job description

Deseret First Credit Union in Utah invites you to join our team as a Branch Associate. You’ll open new accounts, support lending opportunities, and educate members on Deseret First products and services that meet their financial needs.

You’ll accurately process transactions and maintain member records while delivering an outstanding Deseret First experience. This role emphasizes building the branch business through member referrals and community involvement.