Member Service Representative (English/Spanish preferred)

Deseret First Credit Union; Taylorsville (UT); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

12 paid holidays

Full benefits package

Wellness initiatives

Enjoyable activities

Job summary

A financial institution in Taylorsville is seeking a Member Service Representative to enhance member experiences. You will open accounts, recommend financial solutions, and ensure accurate financial transactions. Ideal candidates are friendly, enthusiastic, and professional. This full-time position offers competitive compensation and benefits, with a work schedule of Monday to Friday and rotating Saturdays.

Qualifications

• Friendly, enthusiastic, and professional demeanor with a passion for serving others.
• Ability to discuss and recommend financial products and solutions.
• Comfortable in a financial environment with problem-solving skills.

Responsibilities

• Open new accounts and provide guidance on lending opportunities.
• Educate members about credit union products and services.
• Process financial transactions accurately and maintain member records.
• Enhance member experience during interactions.

Job description

Join to apply for the Member Service Representative role at Deseret First Credit Union.

There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you.

Benefits

• 12 paid holidays
• A positive atmosphere and co-workers who truly care
• Full benefits package, perks, and discounts worth a double-take
• Competitive compensation
• Enjoyable activities and wellness initiatives

Schedule

Monday - Friday 9:30 - 5:30, as well as rotating Saturdays 9:00 - 2:00.

What We’re Looking For

• We are looking for people who love people.
• Are you driven by a purpose?
• Do you have energy, passion, and enthusiasm for your work and enjoy helping others?
• Can you do common things in an uncommon way?
• Are you proactive and like to solve problems by thinking outside the box? Can you show empathy and concern for a member’s frustrations and partner with them to resolve their questions?
• Are you relentless in your pursuit of delivering an exceptional member experience?
• Are you comfortable in a financial environment, and do you have the aptitude to discuss and recommend financial products and solutions to a member?

In summary, we are looking for friendly, enthusiastic, and professional people who enjoy serving. We will teach you everything else you need to know.

Opportunities to Look Forward To

• Opening new accounts and providing support and guidance with lending opportunities
• Educating on and proposing credit union products and services that provide solutions to member’s financial needs.
• Accurately and efficiently processing members’ financial transactions, including transferring money to member accounts, posting transactions, and maintaining member records.
• Owning the member experience in the branch for each member interaction to provide the best possible "Deseret First experience".
• Consistently looking for opportunities to build the branch business through member referrals, community involvement, and increasing members’ wallet share of Deseret First products and services.

Deseret First Credit Union is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation or any other characteristic protected by law.

Salary: Starting at $18.00 per hour, DOE.

Seniority Level

• Associate

Employment Type

• Full-time

Job Function

• Other
• Banking