Member Experience Specialist

Planet Fitness - Woonsocket, Coventry,Warwick, Cumberland; Warwick (RI); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Free Black Card membership

Job summary

A leading fitness franchise in Warwick is seeking motivated individuals to join their team. Responsibilities include greeting members, providing customer service, and maintaining club cleanliness. Ideal candidates are upbeat, reliable, and possess strong customer service skills. This role offers flexible scheduling and an opportunity for personal and professional growth in a fun, fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• Able to interact positively and professionally with members and co-workers.

Responsibilities

• Greet members and make them feel welcome.
• Respond to member questions and concerns.
• Maintain a safe environment and cleanliness of the club.
• Answer phones and assist callers.
• Check members in and facilitate account updates.

Skills

Exceptional customer service skills

Ability to empathize and problem solve

Punctuality and reliability

Upbeat and positive attitude

Job description

A leading fitness franchise in Warwick is seeking motivated individuals to join their team. Responsibilities include greeting members, providing customer service, and maintaining club cleanliness. Ideal candidates are upbeat, reliable, and possess strong customer service skills. This role offers flexible scheduling and an opportunity for personal and professional growth in a fun, fast-paced environment.