Member Experience Specialist

Excel Fitness; Irving (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Excel Fitness is seeking a Team Player to help maintain a clean, welcoming club environment. You will assist with member services, data entry, and daily cash handling while promoting a positive experience for all guests.

Required certifications include CPR and AED before working alone; pathways for training, and flexibility to work varying shifts are available. This role emphasizes teamwork, safety, and adherence to company standards.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent required; CPR/AED certifications required before working alone.
• Comfortable standing for long periods; strong communication and teamwork skills.
• Familiar with Excel and Microsoft Office; ability to handle sensitive information.

Responsibilities

• Maintain club cleanliness and atmosphere during shift.
• Operate front-desk tasks: input member data and balance cash drawers daily.
• Assist with member promotions, programs, and events.
• Ensure members comply with club policies and safety guidelines.
• Provide high level of member service and respond to inquiries.

Skills

Customer service

Communication

Team oriented

Proficient with Microsoft Office

Data entry

Education

High School Diploma or equivalent

CPR Certification

AED Certification

Tools

Microsoft Office

Excel

Job description

Excel Fitness is seeking a Team Player to help maintain a clean, welcoming club environment. You will assist with member services, data entry, and daily cash handling while promoting a positive experience for all guests.

Required certifications include CPR and AED before working alone; pathways for training, and flexibility to work varying shifts are available. This role emphasizes teamwork, safety, and adherence to company standards.